Our website address is: www.ovitzia.com.
Ovitzia Limited (“we” or “us”) take the privacy of your information very seriously. This Privacy Notice is designed to tell you about our practices regarding the collection, use and disclosure of personal information which may be collected in person from you, obtained via our websites, including www.ovitzia.com or apps, or collected through other means such as by an online form, email, or telephone communication.
This notice applies to the property listing, booking and management services platform provided by us (the “Service”) and relates to any personal information provided by our users, customers and contacts (including both property owners and guests) whose data we process.
In this notice “you” refers to any individual whose personal data we hold or process. This notice is governed by the EU General Data Protection Regulation (the “GDPR”).
Below we have set out the categories of data we collect, the legal basis we rely on to process the data and how we process the data:
We will collect information either from you directly or from a third party. For instance, a property owner may provide us with information relating to emergency contacts. If we do obtain your personal data from a third party your privacy rights under this notice are not affected and you are still able to exercise the rights contained within this notice.
Our current data retention policy is to delete or destroy (to the extent we are able to) personal data after the following periods:
For any category of personal data not specifically defined in this notice, and unless otherwise specified by applicable law, the required retention period for any personal data will be deemed to be 7 years from the date of receipt by us of that data. The retention periods stated in this notice can be prolonged or shortened as may be required (for example, in the event that legal proceedings apply to the data or if there is an on-going investigation into the data).
Like most websites and applications, we use cookies to help provide you with the best experience whilst using our service. The cookies we use are split between the following categories:
On your first visit to our site from your browser we will display a notice to notify you that we are using cookies. We will only load the Strictly Necessary Cookies and Functionality cookies until you have clicked the “Accept” button on our cookies notice. If you click the “Accept” button our Performance cookies will be loaded.
As well as cookies that are set by domains we control (first-party cookies), you may also see cookies set by a third party (third-party cookies). These are set when you interact with certain parts of our service and are used by these third-party services to understand your preferences and sometimes tailor content they show you.
The majority of browsers are set up to accept cookies by default but you can change the way your browser handles cookies if you wish. You could reject them by default or be notified when a website is trying to set or update cookie. Exactly how you disable cookies depends on the browser or device you are using. The help feature on most browsers will tell you how you how you can manage and or disable cookies. If you disable cookies on your browser, certain features or parts of our service may not function correctly or will have a degraded experience.
We use analytic tools, such as Google analytics to understand how our site is used and where we can make improvements to provide you with the best experience. You can opt out of this analytics tracking by not clicking the “Accept” button or by using Google’s opt out tool.
If you choose not to accept the cookies, this will not affect your access to the majority of information available on the Service. However, you will not be able to make full use of our online services.
An Internet Protocol (IP) address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. We may use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our Service, and to administer and improve the online Service.
We may disclose information to third parties in the following circumstances:
If we do supply your personal information to a third party we will take steps to ensure that your privacy rights are protected and that third party complies with the terms of this notice.
We will take all reasonable steps to ensure that appropriate technical and organisational measures are carried out in order to safeguard the information we collect from you and protect against unlawful access and accidental loss or damage.
With respect to your personal data, you have the right to:
All requests or notifications in respect of your above rights may be sent to us in writing at the contact details listed below. We will endeavour to comply with such requests as soon as possible but in any event we will comply within one month of receipt (unless a longer period of time to respond is reasonable by virtue of the complexity or number of your requests).
If personal data we hold about you is subject to a breach or unauthorised disclosure or access, we will report this to the Information Commissioner’s Office (ICO) and/or our data protection manager.
If a breach is likely to result in a risk to your data rights and freedoms, we will notify you as soon as possible.
We will not transfer your personal data in a systematic way outside of the European Economic Area or UK (“EEA”) but there may be circumstances in which certain personal information is transferred outside of the EEA, in particular:
If we transfer your information outside of the EEA, and the third country or international organisation in question has not been deemed by the EU Commission to have adequate data protection laws, we will provide appropriate safeguards and we will be responsible for ensuring your privacy rights continue to be protected as outlined in this notice.
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry or complaint relating to your personal information or how it is handled, you can do so by us using the details below:
Address: 6, Regent House, 109-111 Britannia Walk – N1 7LU London UK
Email: [email protected]
If we are unable to resolve any issues you may have or you would like to make a further complaint, you can contact the Information Commissioner’s Office by visiting http://www.ico.org.uk/ for further assistance.